Right of withdrawal
Right of Withdrawal for the Sale of Goods
Right of Withdrawal for Consumers
(A consumer is any natural person who enters into a legal transaction for purposes that cannot predominantly be attributed to their trade or business activity or their professional activity as self-employed.)
Right of Withdrawal Policy
Right of Withdrawal
You have the right to withdraw from this contract without giving any reason within 14 days.
The withdrawal period is 14 days from the day,
- on which you or a third party designated by you, other than the carrier, took possession of the goods, provided that you ordered one or more goods as part of a single order and they are delivered together;
- on which you or a third party designated by you, other than the carrier, took possession of the last goods, provided that you ordered several goods as part of a single order and they are delivered separately;
To exercise your right of withdrawal, you must inform us (H.u.W. Schmänk GmbH & Co. KG, Zum Tollberg 11, 46499 Hamminkeln, Telephone No.: +49 2852 719-0, Email Address: shop-widerruf@biberna.de) by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the enclosed model withdrawal form for this purpose, although it is not mandatory.
You can also exercise your right of withdrawal online by clicking on a button clearly marked ("Withdraw from contract" or similar wording) on our website (www.biberna.de). If you use this online function, we will immediately send you an acknowledgment of receipt on a durable medium (e.g. by email) with information about the content of the withdrawal statement as well as the date and time of its receipt.
To meet the withdrawal deadline, it is sufficient to send the notification of exercise of the right of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from this contract, we must refund you all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the cheapest standard delivery we offer), immediately and in any event within 14 days from the day on which we receive the notification of your withdrawal from this contract. We will use the same payment method you used for the original transaction for this refund, unless you have expressly agreed otherwise; no fees will be charged to you in connection with this refund.
We may refuse to issue the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any event within 14 days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the 14-day period expires.
We bear the costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is not due to handling of the goods that is not necessary to check their condition, characteristics and functioning.
Exclusions and Grounds for Lapse
The right of withdrawal does not apply to contracts
- for the supply of goods that are not ready-made and for whose manufacture an individual selection or determination by the consumer is essential, or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods that are liable to deteriorate rapidly or whose expiry date would pass quickly;
- for the supply of alcoholic beverages whose price was agreed at the time the contract was concluded, but which can only be delivered at least 30 days after the contract was concluded and whose current value depends on market fluctuations over which the trader has no control;
- for the supply of newspapers, periodicals or illustrated publications, except for subscription contracts.
The right of withdrawal lapses early in contracts
- for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the supply of goods if, after delivery, they have been inextricably mixed with other goods due to their nature;
- for the supply of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.
Model Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
- To H.u.W. Schmänk GmbH & Co. KG, Zum Tollberg 11, 46499 Hamminkeln, Email address: shop-widerruf@biberna.de :
- I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notifications on paper)
- Date
(*) Delete as appropriate.
Right of Withdrawal for Consumers
(A consumer is any natural person who enters into a legal transaction for purposes that cannot predominantly be attributed to their trade or business activity or their professional activity as self-employed.)
Right of Withdrawal Policy
Right of Withdrawal
You have the right to withdraw from this contract without giving any reason within 14 days.
The withdrawal period is 14 days from the day,
- on which you or a third party designated by you, other than the carrier, took possession of the goods, provided that you ordered one or more goods as part of a single order and they are delivered together;
- on which you or a third party designated by you, other than the carrier, took possession of the last goods, provided that you ordered several goods as part of a single order and they are delivered separately;
To exercise your right of withdrawal, you must inform us (H.u.W. Schmänk GmbH & Co. KG, Zum Tollberg 11, 46499 Hamminkeln, Telephone No.: +49 2852 719-0, Email Address: shop-widerruf@biberna.de) by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the enclosed model withdrawal form for this purpose, although it is not mandatory.
You can also exercise your right of withdrawal online by clicking on a button clearly marked ("Withdraw from contract" or similar wording) on our website (www.biberna.de). If you use this online function, we will immediately send you an acknowledgment of receipt on a durable medium (e.g. by email) with information about the content of the withdrawal statement as well as the date and time of its receipt.
To meet the withdrawal deadline, it is sufficient to send the notification of exercise of the right of withdrawal before the withdrawal period expires.
Consequences of Withdrawal
If you withdraw from this contract, we must refund you all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from your choice of a delivery method other than the cheapest standard delivery we offer), immediately and in any event within 14 days from the day on which we receive the notification of your withdrawal from this contract. We will use the same payment method you used for the original transaction for this refund, unless you have expressly agreed otherwise; no fees will be charged to you in connection with this refund.
We may refuse to issue the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any event within 14 days from the day on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the 14-day period expires.
We bear the costs of returning the goods.
You are only liable for any loss in value of the goods if this loss in value is not due to handling of the goods that is not necessary to check their condition, characteristics and functioning.
Exclusions and Grounds for Lapse
The right of withdrawal does not apply to contracts
- for the supply of goods that are not ready-made and for whose manufacture an individual selection or determination by the consumer is essential, or which are clearly tailored to the personal needs of the consumer;
- for the supply of goods that are liable to deteriorate rapidly or whose expiry date would pass quickly;
- for the supply of alcoholic beverages whose price was agreed at the time the contract was concluded, but which can only be delivered at least 30 days after the contract was concluded and whose current value depends on market fluctuations over which the trader has no control;
- for the supply of newspapers, periodicals or illustrated publications, except for subscription contracts.
The right of withdrawal lapses early in contracts
- for the supply of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the supply of goods if, after delivery, they have been inextricably mixed with other goods due to their nature;
- for the supply of sound or video recordings or computer software in a sealed package if the seal has been removed after delivery.
Model Withdrawal Form
(If you wish to withdraw from the contract, please fill out this form and send it back.)
- To H.u.W. Schmänk GmbH & Co. KG, Zum Tollberg 11, 46499 Hamminkeln, Email address: shop-widerruf@biberna.de :
- I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only for notifications on paper)
- Date
(*) Delete as appropriate.